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Help Center

Q&A Directory
    Getting Started
        How do my customers open a ticket via email?
        How could I manage my FAQ list?
        How could I create an operator account?
        How to subscribe after free trial is over?
        What are the payment options?

How could I manage my FAQ list?
You must have a 'faq' privileges to edit FAQ categories and topics. To assign the privileges please use Account Manager (you will need to click on the customer id in order to bring up an account editor window). When logged in with 'faq' privileges, you will be provided with an option to enable edit mode every time you are accessing the FAQ list.